Effective Date: January 1, 2026
Welcome to our online gaming platform. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. These terms govern your use of our website, including all gaming services, promotional offers, and account management features.
These Terms and Conditions constitute a legally binding agreement between you (the "User" or "Player") and our platform operating under the applicable gambling license in Germany. By registering an account or using our services, you acknowledge that you have read, understood, and agreed to comply with all provisions outlined herein.
We reserve the right to modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically. Continued use of our services after modifications constitutes acceptance of the updated terms.
These terms apply to all aspects of our service, including but not limited to account registration, deposits and withdrawals, gameplay, bonus promotions, and customer support interactions.
You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher, to register and use our services. By creating an account, you confirm that you meet these age requirements and are legally permitted to participate in online gambling activities under German federal and state laws.
We operate in strict compliance with the German Interstate Treaty on Gambling (Glücksspielstaatsvertrag) and related regulations. You are responsible for ensuring that your use of our services complies with all applicable laws in your place of residence.
We reserve the right to request proof of identity and age at any time. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure.
When you complete the 1go casino login process and create your account, you must provide accurate, current, and complete information. You are permitted only one account per person, household, IP address, and device. Multiple accounts are strictly prohibited and may result in closure of all accounts and forfeiture of funds.
You are responsible for maintaining the confidentiality of your login credentials. All activities conducted through your account are your sole responsibility. If you suspect unauthorized access to your account, you must notify us immediately through our customer support channels.
We implement industry-standard security measures to protect your account information, but you must also take reasonable precautions to safeguard your credentials.
All deposits and withdrawals must be made in Euro (EUR) unless otherwise specified. We accept various payment methods including credit cards, e-wallets, and bank transfers. Processing times vary depending on the selected payment method.
Minimum and maximum transaction limits apply and are displayed in your account dashboard. We reserve the right to modify these limits at our discretion. All deposits are final and non-refundable except as required by law.
You may only use payment methods registered in your own name. Third-party payments are strictly prohibited. We reserve the right to verify the source of funds and request additional documentation for anti-money laundering compliance.
Withdrawal requests are processed within 24-72 hours, subject to verification requirements. Before processing your first withdrawal, we may require identity verification documents including government-issued ID, proof of address, and payment method verification.
All withdrawals must meet wagering requirements if bonus funds were used. Withdrawal requests may be subject to additional security checks to prevent fraud and ensure regulatory compliance.
We reserve the right to refuse withdrawal requests if we have reasonable grounds to believe that the account has been used for illegal purposes or in violation of these terms.
When you claim a 1go casino bonus or participate in any promotional offer, specific terms and conditions apply. Each promotion has unique wagering requirements, eligible games, maximum bet limits, and expiration dates that are clearly stated in the promotional terms.
Bonus funds are provided as promotional credits and cannot be withdrawn until all wagering requirements are met. Standard wagering requirements typically range from 30x to 50x the bonus amount, unless otherwise specified in the promotion details.
We reserve the right to void bonuses, cancel winnings, and close accounts if we detect bonus abuse, fraudulent activity, or violation of promotional terms. This includes but is not limited to creating multiple accounts, irregular betting patterns, or collusion with other players.
Unless otherwise stated, promotions are limited to one per person, household, computer, and IP address. Bonuses must be used within the specified validity period or they will expire and be forfeited.
Certain games may contribute differently toward wagering requirements. Typically, slots contribute 100%, while table games and live casino games may contribute less or be excluded entirely. Check specific promotion terms for complete details.
We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice. Any changes will be communicated through our website or via email notification.
All games are provided by licensed third-party software providers and operate using certified Random Number Generators (RNG) to ensure fairness. You agree to play games according to their specific rules and in good faith.
Any form of cheating, collusion, fraud, or advantage play is strictly prohibited. This includes but is not limited to exploiting software errors, using automated betting systems, or coordinating with other players to gain unfair advantages.
We monitor gameplay for irregular patterns and reserve the right to investigate suspicious activity. If fraud or abuse is detected, we may void bets, confiscate winnings, and close accounts without refund of deposits.
In accordance with German gambling regulations, we implement mandatory deposit limits and session time limits. You can set personal limits for daily, weekly, or monthly deposits through your account settings.
We also offer self-exclusion options ranging from 24 hours to permanent closure. During self-exclusion periods, you will not be able to access your account or participate in any gaming activities.
If you feel you may have a gambling problem, we encourage you to seek help from professional organizations such as Bundeszentrale für gesundheitliche Aufklärung (BZgA) or local support services.
You may close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you after deducting any applicable fees and ensuring all wagering requirements are met.
We reserve the right to suspend or terminate your account immediately if we believe you have violated these terms, engaged in fraudulent activity, or for any other reason at our sole discretion. In such cases, we may withhold funds pending investigation.
If your account remains inactive for 12 consecutive months, it will be classified as dormant and may be subject to maintenance fees as permitted by law.
All content on our website, including logos, graphics, text, software, and game designs, is protected by intellectual property rights and belongs to us or our licensors. You may not reproduce, distribute, modify, or create derivative works without explicit written permission.
Your use of our services grants you no ownership rights to any content, software, or materials you access through our platform.
We provide our services on an "as is" and "as available" basis without warranties of any kind. While we strive to maintain uninterrupted service, we do not guarantee that our platform will be error-free or available at all times.
We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability to you for any claims shall not exceed the amount of deposits made to your account in the three months preceding the claim.
We are not responsible for losses resulting from unauthorized account access if you fail to maintain the security of your login credentials.
We collect and process your personal data in accordance with the General Data Protection Regulation (GDPR) and German data protection laws. Details of our data handling practices are outlined in our Privacy Policy.
By using our services, you consent to the collection, storage, and processing of your information for account management, payment processing, regulatory compliance, and customer support purposes.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
If you have a complaint or dispute, please contact our customer support team first. We are committed to resolving issues promptly and fairly. Most concerns can be addressed through direct communication.
If a dispute cannot be resolved through customer support, you may submit a complaint to our licensing authority or pursue alternative dispute resolution through an independent mediator.
These terms are governed by German law. Any legal proceedings must be brought in the competent courts of Germany.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right.
We may assign or transfer our rights and obligations under these terms without your consent. You may not assign your account or any rights under these terms to any third party.
These terms constitute the entire agreement between you and us regarding the use of our services and supersede all prior agreements and understandings.
If you have questions about these Terms and Conditions, please contact our customer support team through the available channels on our website. We are available 24/7 to assist you with any inquiries.
By continuing to use our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
