Effective Date: January 1, 2026
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our online casino platform ("Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
We are committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.
When you register for an account with 1go casino, we collect personal information necessary to provide our services and comply with legal obligations. This includes:
We collect this information during the 1go casino login and registration process to verify your identity and ensure compliance with German gambling regulations.
When you access our Service, we automatically collect certain technical information:
This data helps us improve our Service, analyze usage patterns, and ensure platform security.
We collect information about your gaming activities, including:
This information is essential for providing personalized services, processing transactions, and maintaining responsible gaming standards.
We use your personal information for the following purposes:
To create and manage your account, process transactions, and provide access to our gaming platform. This includes verifying your 1go casino login credentials and maintaining account security.
To process deposits, withdrawals, and distribute winnings in accordance with our terms and conditions.
To comply with German gambling laws, including age verification requirements and anti-money laundering (AML) regulations. We are required to verify your identity and monitor transactions to prevent fraud and illegal activities.
To fulfill our obligations under the German State Treaty on Gambling (Glücksspielstaatsvertrag) and related regulatory frameworks.
To send you promotional materials about 1go casino bonus offers, new games, and special promotions, subject to your consent. You may opt out of marketing communications at any time.
To communicate with you regarding service updates, security alerts, and customer support inquiries.
To analyze usage patterns, conduct research, and improve our Service functionality and user experience.
To detect and prevent fraud, security breaches, and technical issues.
Under GDPR, we process your personal data based on the following legal grounds:
You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
We share your information with trusted third-party service providers who assist us in operating our platform:
These providers are contractually obligated to protect your data and use it only for specified purposes.
We may disclose your information to regulatory authorities, law enforcement agencies, or courts when required by law or to:
We cooperate with German gambling authorities to ensure regulatory compliance and responsible gaming standards.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
We will notify you of any such change and ensure continued protection of your data.
Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located.
When transferring data internationally, we ensure adequate protection through:
We take all necessary measures to ensure your data receives the same level of protection as within the EEA.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we strive to protect your data, no method of transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
Please report any suspected security breaches or unauthorized access immediately to our support team.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.
Specific retention periods include:
After the retention period expires, we securely delete or anonymize your personal data.
As a data subject in Germany, you have the following rights regarding your personal information:
You have the right to request confirmation of whether we process your personal data and obtain a copy of your data.
You can request correction of inaccurate or incomplete personal information.
You may request deletion of your personal data under certain circumstances, subject to legal retention requirements.
Note that we must retain certain information for regulatory compliance even after account closure.
You can request limitation of processing activities in specific situations.
You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.
You may object to processing based on legitimate interests or for direct marketing purposes.
To exercise these rights, please contact our Data Protection Officer using the contact information provided below.
If you believe we have violated your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority:
German Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Graurheindorfer Str. 153
53117 Bonn, Germany
You may also contact your local state data protection authority (Landesdatenschutzbeauftragte).
We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
Our Service may contain cookies from third-party analytics providers and advertising partners. These parties have their own privacy policies governing cookie usage.
We encourage you to review third-party privacy policies to understand their data practices.
We are committed to promoting responsible gaming and protecting vulnerable players. As part of this commitment, we process personal information related to:
This processing is necessary for compliance with German gambling regulations and protection of player welfare.
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
If you become aware that a child has provided us with personal information, please contact us immediately. We will take steps to delete such information promptly.
We implement age verification measures during registration and may request additional documentation to confirm user age.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Service features.
We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this document.
Continued use of our Service after changes become effective constitutes acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: [email protected]
Address: Data Protection Department
Response time: Within 30 days of receipt
For general inquiries about 1go casino login issues, 1go casino bonus terms, or account management, please contact our customer support team through the platform.
We are committed to addressing your privacy concerns and responding to all legitimate requests in accordance with applicable data protection laws.
